Terms and Privacy Policies
Do not conform to the pattern of this world, but be transformed by the renewing of your mind. Rom
Dr Sylvia Likambi International Ltd Cookies Policy
THIS WEBSITE USES COOKIES
We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information
about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve
provided to them or that they’ve collected from your use of their services. You consent to our cookies if you continue to use our website.
In order to provide you a personalized shopping experience, our site uses cookies. By continuing to use this site, you are agreeing to our
cookie policy.
Cookies are small text files that can be used by websites to make a user’s experience more efficient.
The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of
cookies we need your permission.
This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.
You can at any time change or withdraw your consent from the Cookie Declaration on our website.
Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.
WHAT IS THIS POLICY ABOUT?
This Cookie Policy explains how we use “cookies” and similar technologies (such as “web beacons,” “pixels” or “tags”) on the Dr Sylvia
Likambi International Ltd (DRSLI) website at www.drsylvialikambi.com (“Site”), or in our newsletters (“Service”). It is designed to assist you
in making informed decisions when using our Service. Please take a moment to read and understand this Cookie Policy. This Cookie Policy
should also be read in conjunction with our Privacy Notice and our Terms and Conditions.
Content
Cookies are very small text files or pieces of code, which often include an anonymous unique identifier. When you visit a website, the
website will request to store this text file on your device in order to remember information about you, such as your language preference or
login information Other information gathered through cookies may include the date and time of visits and how you are using the particular
website.
We also use similar technologies to cookies known as “web beacons”, “pixels” or “tags”. These technologies do a similar job to cookies,
allowing website operators to count page views and understand how visitors interact with and respond to certain content on a webpage or
newsletter.
For the purposes of the remaining sections of this Cookie Policy, we refer to all cookies and similar technologies using the above features as
“cookies”.
We use “first party cookies” and “third party cookies” in connection with our Service. First party cookies are cookies placed by us to collect
information about you. Third party cookies are cookies placed by third party website operators. Information about you collected by those
third-party cookies will be shared with the relevant third party. Please refer to the relevant third-party website operator’s privacy notice for
more details about the information they collect and how they use it.
Google and Youtube:
Please note that our Site may link to third party websites which are not operated by us. Where you follow links from our Site to the website
of a third party, that website may place different cookies on your device. You should check the relevant privacy notice and/or cookie notice
for more information about how that third party uses cookies. You should be aware that applications you use to access our Site, such as
your website browser, may also place cookies on your device when visiting our Site, or other websites. An example of this would be where
you sign into Google Chrome using a Google Account (see Section 6 below). We do not have control over these third-party cookies, so you
will need to manage these cookies in the settings of the relevant applications.
All cookies have expiration dates that determine how long they stay in your browser:
Session Cookies – these are temporary cookies that are placed on your device during your browsing session and then expire (and are
automatically erased) whenever you close your browser.
Persistent Cookies – these are designed to last for a pre-defined period of time, which varies depending on the nature of the cookie.
Persistent cookies stay in your browser until they reach their individual expiry date, or until you manually delete them (See Section 5
below).
We use the following types of cookies:
Essential Cookies – Essential cookies are those cookies which a website could not operate without. Essential cookies include cookies such
as login cookies and shopping cart cookies.
Analytics/Performance Cookies –Analytics cookies, along with other information, allow websites to calculate the aggregate number of
people using a website and which features of a website are most popular. This information is generally used to improve the website and
the way visitors are able to move around it. To see which individual cookies we use on our Site, and the purposes for which they are used,
please visit our Cookie Preference centre, where you can also review and manage your cookie consent preferences whenever you wish.
Separately to our use of Google Analytics cookies, when you access the Site via Google applications such as Google Chrome, Google may
collect user information for the purpose of Google serving personalised advertising across your devices. Google is able to place these
advertising cookies on the devices used by visitors to the Site because we use Google services to run the Site. However, these cookies are
dropped for Google’s own purposes and as such we do not have any control over how or when they are dropped. You will need to opt out
of receiving these cookies via your Google settings. For further information about these cookies please see:
https://policies.google.com/technologies/types?hl=en-US. Please note that other browsers may use similar tools.
Please note that we use a tracking technology in our newsletter which means that if you click on a link in any of our newsletters that takes
you to our website, and you agree to our use of Google Analytics cookies, we will be able to track the fact you came to our website via a
newsletter. This helps us to understand where website traffic originates from and how recipients have interacted with our newsletters. If
you do not wish to be tracked in this way please do not click on the links in our newsletters and instead enter our website via an alternative
route.
We may update our Cookie Policy from time to time. This might be for a number of reasons, such as to reflect a change in the law or to
accommodate a change in our business practices and the way we use cookies. We recommend that you check here periodically for any
changes to our Cookie Policy.
If you have any questions or feedback on our Cookie Policy, please contact us at info@drsylvialikambi.com
Dr Sylvia Likambi International Ltd Privacy Policy
Dr Sylvia Likambi International Limited (“DRSLI”, “us”, “we” or “our”) is committed to respecting your privacy and to complying with applicable data protection and privacy laws. You can visit our websites without disclosing any personally identifiable information about yourself (although please note that we may use cookies and collect other non-personally identifiable information about your browsing activity – see our cookie policy for detailed information). If you do submit personal information by ordering products, services, registering for an event or completing a web form registration, for
example, you can be assured that we will use your personal information only to support your continuing relationship with DRSLI. We have provided this Privacy Policy Statement to help you understand how we collect, use and protect your information when you visit our websites and when you generally use our products and services. We wish to help you make informed decisions, so please take a few moments to read the sections below and learn how we may use your personal information.
Personal Information Collection
We endeavour to collect and use your personal information only with your knowledge and consent and typically when you order and subsequently use products and services, make customer enquiries, register for an event, register for information or other services, request product information, submit a job application or when you respond to communications from us (such as questionnaires or surveys).
The type of personal information we may collect could include, for example, your name and postal address, date of birth, telephone number, email address, and credit/debit card information; lifestyle and other information collected on registration or through surveys.
If you choose to provide us with personal information it will be used in support of the intended purposes stated at the time at which it was
collected, and subject to any preferences indicated by you.
Non-personal Identifying Information
We may also collect non-personally identifying information about your visit to our websites based on your browsing activities. This information may include the pages you browse and products and services viewed or ordered for example. This helps us to better manage and develop our
sites, to provide you with a more enjoyable, customised service and experience in the future, and to help us develop and deliver better products and services tailored to your individual interests and needs. From time to time, if you consented accordingly we may also store and use your information to contact you for market research and marketing purposes. We may contact you by email, phone, SMS or mail.
How will we use your information?
We may use your information for a number of purposes which includes: processing your orders and managing and administering your account; delivering any services, products or information requested by you; responding to complaints or account enquiries; administering debt
recoveries; verifying your identity when required (you may lose your password or security information for example, and we may then need to ask you for other ‘identifiable’ information to protect your data from unauthorised access). We may also undertake market and product analysis based on your use of our services and products and contact you with information about
new developments, products, services and special offers by post, telephone and automated means such as mobile text message (SMS), Email
and the internet (subject to any preferences expressed by you). If you have consented to receive details of products and services, events and training you can contact us at any time to have your details removed from lists used by us for any or all of those purposes or from lists maintained by our headhunting division, to update your information or to otherwise tell us how you would like to receive information about our and/or third party products and services – the choice is yours.
To update your marketing preferences please email info@drsylvialikambi.com and quote your full name in the body of the email and tell us
what you want us to do (i.e. ‘opt-out Email’, ‘opt-out SMS’ etc or if you have previously objected to receiving information by post for example,but would now like to change your mind and receive information then just say, ‘opt-in post’ in the subject header of your email).
When will we disclose your information to others?
We may only disclose information about you and contact details to (i) companies within the Dr Sylvia Likambi International Group for the purposes and subject always to the terms of this Privacy Policy Statement; (ii) in the event that we undergo re-organisation or are sold to a third party, in which case you agree that any personal information we hold about you may be transferred to that re-organised entity or third party for the purposes and subject to the terms of this Privacy Policy Statement For the purposes of this Privacy Policy Statement, “Dr Sylvia Likambi International Group” means Dr Sylvia Likambi International Ltd or any company or other entity in which Dr Sylvia Likambi International Ltd Director owns (directly or indirectly) more than 50% of the issued share capital or is also a founding director. Please note that DRSLI does not sell or pass your personal information to third parties (other than as set out in the paragraph above) unless you have given us permission or unless it is strictly necessary to deliver the products and services ordered or used by you and you are notified beforehand. For example, we may disclose your data to a credit card company to validate your credit card details and obtain payment when you buy a phone or other product or service. DRSLI may also be obliged to disclose your personal information to meet any legal or regulatory requirements (for example to comply with a court order) or obligations in accordance with applicable law.
Social media, blogs, reviews
Any social media posts or comments you send to us (on the DRSLI Facebook pages or associated pages, for instance) will be shared under the terms of the relevant social media platform (e.g. Facebook / Twitter) on which they are written and could be made public. Other people, not us, control these platforms. We are not responsible for this kind of sharing. We recommend you should review the terms and conditions and privacy policies of the social media platforms you use. That way, you will understand how they will use your information, what information relating to you they will place in the public domain, and how you can stop them from doing so if you are unhappy about it.
Any blog, review or other posts or comments you make about us, our products and services on any of our blogs, reviews or user community services will be shared with all other members of that service and the public at large. Any comments you make on these services and on social media in general must be not offensive, insulting or defamatory. You are responsible for ensuring that any comments you make comply with any relevant policy on acceptable use of those services.
How long do we keep your information for?
To make sure we meet our legal data protection and privacy obligations, we only hold on to your information for as long as we actually need it for the purposes we acquired it for in the first place. In most cases, this means we will keep your information for as long as you continue to use our services having expressed interest in them, and for a reasonable period of time afterwards if you stop doing so, to see if we can persuade you to come back to us. After that we will delete it other than where we lawfully can keep any data for audit or legal reasons. We shall keep data on our prospect database for not longer than 3 years from receipt subject to an individual’s right to unsubscribe or be forgotten at any time.
Access to your Information
You can write to us at any time to obtain details of the personal information we may hold about you. Please write to: info@drsylvialikambi.com
Please quote your name and address together with your mobile and/or email address (if relevant). We would be grateful if could also provide
brief details of what information you want a copy of (this helps us to more readily locate your data). We will take all reasonable steps to confirm your identity before providing you with details of any personal information we may hold about you.
Information Security
Dr Sylvia Likambi International Ltd recognises that its customers are increasingly concerned about how companies protect personal information from misuse and abuse and about privacy in general. DRSLI is constantly reviewing and enhancing its technical, physical and managerial procedures and rules to protect your personal data from unauthorised access, accidental loss and/or destruction. We use industry standard TLS certificates to provide encryption of data in transit, for example, all access to DRSLI’s websites and management portals is covered by HTTPS. Please be aware that communications over the Internet, such as emails/webmails, are not secure unless they have been encrypted. Your communications may route through a number of countries before being delivered – this is the nature of the World Wide Web/Internet. Dr Sylvia Likambi International cannot accept responsibility for any unauthorised access or loss of personal information that is beyond our control.
Privacy Support
DRSLI reserves the right to amend or modify this Privacy Policy Statement at any time and in response to changes in applicable data protection and privacy legislation. If we decide to change our Privacy Policy, we will post the changes on our website so you know what information we collect and how we use it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will tell you. You will have a choice as to whether or not we are able to use your information in this different manner. If you have any enquiry about DRSLI’s privacy policy or practices, please send an email to: info@drsylvialikambi.com
Monitoring and or recording of all your Communications
Monitoring or recording of your calls, emails, text messages and other communications may take place in accordance with UK law, and in particular for business purposes, such as for quality control and training, to prevent unauthorised use of DRSLI’s websites, to ensure effective systems operation and in order to prevent or detect crime.
TERMS & CONDITIONS OF PURCHASE AND REFUND POLICY
Introduction/ Who we are
Welcome to Dr Sylvia Likambi International (DRSLI) Terms and Condition of Use Policy. Thank you for choosing DRSLI.
We value and appreciate your business.
This document is intended to provide with the terms and conditions that constitute our dealings and relationship with you as you do
business with us.
Dr Sylvia Likambi International Ltd and all subsidiaries or affiliated brands (hereinafter referred to as “DRSLI”, “We”, “Us” or “Our”) stand
behind all of our products and services and your satisfaction is very important to us.
All purchases made from us (including all related website properties and social media links, sales over the phone, in person, and on-site
purchases) are covered by the following policies.
If you have any questions about this policy, please contact our Customer Care Team using the details set out below.
Contact details
Our full details are: Full name of legal entity:
Dr Sylvia Likambi International Ltd Email address: mailto:info@drsylvialikambi.com
Postal address: 116 LINACRE ROAD L21 8JT, United Kingdom
Telephone number: +44 (0) 7539216072
General
Offers/Coupons cannot be used in conjunction with each other unless otherwise stated. Coupons are only valid during the advertised
promotion period. Prices are subject to change without notice. Gift Cards, virtual products/ services and intimate/ personal care products
are non-refundable.
Privacy Policy. Please review our Privacy Policy, which also governs your visit to our website and any purchases made on our website.
Cookies Policy. Please review our Cookies Policy, which also governs your visit to our website and any purchases made on our website.
Refund & Shipping Policies. Please review our Refund & Shipping Policies separately, which govern any purchases and transaction made on
our website.
Physical Products & Brand Items.
If you are not completely satisfied with any other purchases not from our 3rd party fulfilment centre, please, read our refund policy to see
if the product is eligible for return by post, before returning the physical product in NEW condition and original packaging, along with proof
of purchase, within 14days and you will receive a full refund – if applicable (less shipping and administrative/ handling fees). You can
contact our Customer Service Department at 07539216072 during the hours of 10 AM – 4PM GMT Monday through Friday or reach us via
email at info@drsylvialikambi.com for refund procedures or if you do not know if your product is from our 3rd party fulfilment centre.
Please be advised that shipping costs to and from the fulfilment centre or us are not reimbursed.
DRSLI will also provide branded items and apparels on its website, most of which are fulfilled by 3rd party suppliers so we cannot refund or
exchange the item if you ordered the wrong size, colour, have buyer’s remorse, provide your address incorrectly, or have an unclaimed
shipment returned to our 3rd party fulfilment centre. Shipments that go unclaimed and are returned will be liable for the cost of a
reshipment. If any address is considered insufficient by the courier and is returned, you will be liable for reshipment costs once we have
confirmed an updated address with you. Any claims for misprinted/ damaged/ defective items/packages lost in transit must be submitted
directly to our customer service department within 14 days. You can contact our Customer Service Department at 07539216072 during the
hours of 10 AM – 4PM GMT Monday through Friday or reach us via email at info@drsylvialikambi.com
Digital Download Products & Training Access
There is no refund at all on any digital products. You will receive access to the digital product for the amount of time that was stated on the
product description you purchased. If you have any problems accessing the digital content, you have purchased please contact our
Customer Service Department at 07539216072 during the hours of 10 AM – 4PM GMT Monday through Friday or reach us via email at
info@drsylvialikambi.com, so we can resolve the issue. Purchase of training, personal development, and coaching programs does not grant
rights to the buyer to share, reproduce or resell the product in any way.
If you have subscribed to any of our products the individual month-to-month Training Access program, to cancel your subscription, please
visit our website and select “Individual Account” and follow the prompts. Please be advised, that the cancellation of the monthly/
quarterly subscription is effective from the next month or quarter following your cancellation. There are no refunds regardless of usage of
the product.
All digital and downloadable product sales are final. We do not offer digital product refunds, once a download/digital access has been
assigned to you there is nothing we can retrieve back.
Please be advised that any and all agreements for downloadable/digital products, DRSLI or affiliates on Demand digital products are NOT
subject to cancellation, refund or store credit. We do not accept any verbal modifications of these Agreements and the “no refund and no
cancellation” policy stated in the Agreements is strictly adhered to. AFTER the full term of the agreement has expired, you may request to
cancel the automatic renewal of the Agreement or your Agreement will be converted into a month-to-month Agreement. Any cancellations
submitted prior to the full term of the agreement will only cancel the auto renewal and your monthly invoices will still be due and owing
until the full value of the agreement has been paid in full.
ALL BUILD OUT FEES AND SET UP FEES ARE NON-REFUNDABLE AS THEY ARE SERVICES RENDERED TO CREATE YOUR ACCOUNT. Agreements
with a 90 day opt out clause do not include a refund on the initial investment. There is NO refund on digital products or build-out fees. By
signing the Agreement, you agree to all Terms of Use and this Terms of Purchase and Refund Policy. including that you agree to not do a
charge back for any services rendered, or for digital products that have been delivered. You also agree and acknowledge that you are
paying in monthly or weekly instalments on your total contract value as a payment plan, not a recurring subscription fee.
Cancelling or removing the credit card on file does not cancel your subscription and violates the terms of the agreement. If at any time you
have delinquent invoices past 90 days, or the account is paid delinquently for three consecutive payments, your account will be suspended,
and you will still be liable for the full contract value through the term of the agreement.
If you have any problems accessing the digital content you have purchased, please contact our Customer Support Department immediately
at 07539216072 during the hours of 10 AM – 4PM GMT Monday through Friday or reach us via email at info@drsylvialikambi.com, so we
can resolve the issue. Digital product purchases do not grant rights to the buyer to share, reproduce or resell the product in any way.
Gift Certificates and Coupon Codes
If you have received a coupon code for free merchandise or a gift certificate for merchandise from the Company or any of its affiliates, the
coupon code or gift certificate is only good for a single use and up to the value on the code or card. Any physical items purchased are in
accordance with the refund policy and digital products are non-refundable and not eligible for exchange or store credit. Gift Certificates are
non-refundable.
Third-party links
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may
allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their
privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
Testimonies & Live Events
Please be advised, that by submitting any videos, photographs or testimonies to us via any of our platforms or in person, you irrevocably
grant permission to DRSLI, and all affiliated companies, you agree to the following: to use my likeness in a photograph, video, or other
digital media (“photo”) in any and all of its publications, including web-based publications, without payment or other consideration. I waive
any right to inspect or approve the finished product wherein my likeness appears. Additionally, I waive any right to royalties or other
compensation arising or related to the use of the photo. My actual testimony will not be edited. I acknowledge that there will be no
compensation for my testimonial. I understand and agree that all photos and videos will become the property of DRSLI and all affiliated
companies and will not be returned.
I hereby hold harmless, release, and forever discharge DRSLI and all affiliated companies from all claims, demands, and causes of action
which I, my heirs, representatives, executors, administrators, or any other persons acting on my behalf or on behalf of my estate have or
may have by reason of this authorization. If my testimony is cut or not used, I agree that this was at the artistic discretion of DRSLI and all
affiliated companies and or its affiliates and that I will not take legal action. I also agree that any claims will be Arbitrated and that
jurisdiction for any/ all claims is Liverpool, United Kingdom.
I hereby RELEASE, WAIVE and FOREVER DISCHARGE any and all claims arising out of, or in connection with, such use by DRSLI, and all
affiliated companies, including without limitation any and all claims for libel or invasion of privacy. I have read the above Release and I am
fully familiar with the contents thereof. This Release contains the entire agreement between the parties hereto and supersedes any other
Agreement that may exist.
Publicity Release; Information Sharing
You agree that the event for which you purchase tickets or have free entry is a public event, that your appearance and actions inside and
outside the venue or online where the event occurs are public in nature, and that you have no expectation of privacy with regard to your
actions or conduct at the event. You grant permission to us, the Event Provider(s), our partners, licensees and assigns, including but not
limited to our brand and media partners, to utilize your name, image, likeness, acts, poses, plays, appearance, movements, and statements
in any live or recorded audio, video, or photographic display or other transmission, exhibition, publication or reproduction made of, or at,
the event (regardless of whether before, during or after play or performance) for any purpose, in any manner, in any medium or context
now known or hereafter developed, without further authorization from, or compensation to, you or anyone acting on your behalf.
By attending any Live Event, you hereby irrevocably grant to DRSLI, affiliates, designees, successors, assigns and licensees, the right to film
and otherwise record you and use your name, image and likeness in any and all media for any purpose, including, without limitation,
advertising and promotional purposes as well as in, on or in connection with future DRSLI events and/or other events produced by Latoya
Likambi, Likambi Global Publishing, and / or Dr Sylvia Forchap-Likambi or any of their affiliates and hereby release Latoya Likambi, Likambi
Global Publishing and Dr Sylvia Forchap-Likambi and each of the respective designees, successors, assigns, licensees and affiliates from any
liability with respect thereto. Additionally, there will be still photographs and video segments taken throughout the event by DRSLI and any
other third-party participant, such as speakers and sponsors. Therefore, the purchase of or registration at any live event / ticket is made
with the understanding that it also contains a WAIVER AND RELEASE, and that you agree to the following:
I irrevocably grant permission to DRSLI and all affiliated companies, to use my likeness in a photograph, video, or other digital media
(“photo”) in any and all of its publications, including web-based publications, without payment or other consideration. I waive any right to
inspect or approve the finished product wherein my likeness appears. Additionally, I waive any right to royalties or other compensation
arising or related to the use of the photo. My actual testimony will not be edited. I acknowledge that there will be no compensation for my
testimonial. I understand and agree that all photos and videos will become the property of DRSLI Ltd and all affiliated companies and will
not be returned.
I hereby hold harmless, release, and forever discharge DRSLI Ltd and all affiliated companies from all claims, demands, and causes of action
which I, my heirs, representatives, executors, administrators, or any other persons acting on my behalf or on behalf of my estate have or
may have by reason of this authorization. If my testimony is cut or not used, I agree that this was at the artistic discretion of DRSLI Ltd and
all affiliated companies and or its affiliates and that I will not take legal action. I also agree that any claims will be Arbitrated and that
jurisdiction for any/ all claims is Liverpool, United Kingdom.
I hereby RELEASE, WAIVE and FOREVER DISCHARGE any and all claims arising out of, or in connection with, such use by DRSLI Ltd, and all
affiliated companies, including without limitation any and all claims for libel or invasion or privacy. I have read the above Release and I am
fully familiar with the contents thereof. This Release contains the entire agreement between the parties hereto and supersedes any other
Agreement that may exist.
Account Status
If your account is in arrears or not in good standing for any reason, then any special offers, flash sales, deals, bonuses, gifts with purchase,
coupons, discounts and incentives are not available for use.
OFFERS, DEALS, PROMOTIONS, BONUS ITEMS AND GIFTS WITH PURCHASE FROM AFFILATES, SPONSORS OR COVENTURERS
From time-to-time DRSLI Group may host, co-host or co-venture with an affiliate, business associate or sponsor at an event or for a special
promotion. As such, some of the items or deals may not be purchased from Grant DRSLI. If you purchased an item from an affiliate,
business associate or sponsor you are subject to the terms of their purchase and we are not able to provide any exchanges or refunds.
Please contact the affiliate, business associate or sponsor on your receipt from your purchase for their policy and instructions.
Any item purchased from an affiliate that is to be fulfilled by an affiliate will require the purchaser to communicate with the affiliate
regarding any customer service or technical issues. We cannot guarantee or provide a refund or credit on items we do not fulfil.
Any item purchased from an affiliate that is to be fulfilled by an affiliate will require the purchaser to communicate with the affiliate
regarding any customer service or technical issues. We cannot guarantee or provide a refund or credit on items we do not fulfil.
By purchasing any item, product or event from this website, you acknowledge and agree to be bound by the terms and conditions set forth
in this Policy as well as the Terms of Use and Privacy Policy. If you do not agree to these Policies, please do not purchase anything, or enter
into any transaction with us.
Be sure to return to this Policy periodically to review the most current version of the Policy. We reserve the right at any time, at our sole
discretion, to change or otherwise modify this Policy without prior notice; however, the date of any effective changes shall be reflected at
the bottom of this page and upon request we will provide you with information regarding any changes made. This policy was last updated
on May 2nd, 2023